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Customer ServiceLoginAbout Damp-eBlog
Customer service
Frequently asked questions
Answers to the frequently asked questions.
Add your products to the shopping cart using the big green button. When placing your order, you can create an account to shop even faster next time. No account? You can also order as a guest — we’ll just need your address details.
Unfortunately, it’s not possible to change your order after payment. This is because the process is automatic and cannot be adjusted. Products and prices are fixed, and changes are not possible due to invoicing. If you still want to make adjustments, you’ll need to cancel your current order and place a new one.
Cancellations can only be made through our customer service and only if your order has not yet left our warehouse.
Has your order already been shipped? Then you can easily return it via our returns page.
Have you moved? You can easily update your address in your own account.
Unfortunately, it’s not possible to place an order by phone. However, if you have any questions about our products, you can always send an email to our customer service. We’ll be happy to help you!
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We only sell to customers who are 18 years old or older.
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