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By creating an account with Damp-e, you can enjoy the following benefits: 1. Redeem discount codes: You can easily apply and redeem discount codes during the checkout process. 2. Faster checkout: Having an account allows you to save your payment information, making the checkout process quicker and more convenient. 3. Multiple shipping addresses: You can save multiple shipping addresses in your account, making it easier to choose the desired address during the ordering process. 4. Order history: You can view and track your past orders, allowing you to keep track of your purchase history. 5. Order status tracking: You can track the status of your current orders, including shipping updates and estimated delivery dates. These features enhance your overall shopping experience and provide added convenience when using the Damp-e platform.

No, you can also place your order easily using a guest account.

We value your privacy and handle your data with care. The data we collect primarily consists of the information you provide to us. This data is used for processing and shipping your orders. Additionally, we collect data for certain website features. The specific data collected is outlined in our privacy policy. Some of this data is shared with third parties to facilitate order shipment, process payments, and manage inventory in the warehouse. We do not sell data to third parties and never share passwords. Please note that the provided information is a general response and may not reflect the specific privacy practices of any particular company. It's always recommended to review the privacy policy of the specific organization in question for detailed information.

No, unfortunately, it is not possible to delete your account on your own. Please contact our customer service so that we can manually remove your account from our system.

You can log in by clicking on the "Login" option at the top of the page.

Are you a new visitor looking to create a Damp-e account? Follow these steps: Step 1: Go to "Login." Step 2: Under the section "New Customers," select "Create an Account." Step 3: Fill in the required information and click "Submit." Make sure the mandatory fields (marked with *) are correctly filled.

No worries! You can reset the password for your account. Go to "Login" and click on "Forgot Password."

You're correct that you can no longer see images of many of our products on our webshop. This is due to the implementation of the display ban in the Netherlands. The display ban came into effect on January 1, 2021, which means we are no longer allowed to display photos or images on our website for products covered by the ban. This includes all e-liquids, e-cigarettes, and related products. Unfortunately, this results in our webshop looking quite empty. If you would like to learn more about any of our products, please feel free to contact our customer service via email or phone!